Terms of Service

1. Your Account

To customize and purchase greeting cards on toolove.online, you must establish an account using a valid email address or mobile number verified via OTP (One-Time Password). You are solely responsible for keeping your login credentials confidential and secure. All activities occurring under your account are your sole responsibility.

2. Creating Templates

We grant you a limited, non-exclusive license to use our proprietary templates (Proposal, Anniversary, Confetti Birthday, Scrapbook, Apology Puppy) for creating personal interactive greeting pages. You are permitted to share the resulting direct URLs with your friends, family, and recipients.

3. Post-Payment Edit Requests

To preserve system integrity, keep direct URLs permanent, and prevent abuse, we do not support editing or modifying card content after payment has been completed. All customizations (uploaded photos, recipient name, messages, and music selection) are permanently baked into the link once activated. Please review your custom preview thoroughly before completing the checkout process.

4. Payments, Pricing & Digital Delivery

Pricing for premium keepsake greetings is billed in Indian Rupees (INR ₹49 flat fee, inclusive of applicable taxes). All transactions are processed through secure, RBI-compliant payment gateways powered by Razorpay. We support instant UPI (Google Pay, PhonePe, Paytm, CRED), Net Banking, and Domestic/International Debit and Credit cards.

Instant Digital Delivery: All purchases are 100% digital products. Upon successful payment verification, your personalized interactive card URL is activated immediately and presented on your screen, with a confirmation link delivered to your account email. No physical goods or courier shipping are involved.

All activations are final and non-refundable once personalized links are created, except in verified cases of technical failures. Please refer to our Refund Policy for detailed conditions.

5. Content Responsibility

You retain all rights to the text, memories, and photos you upload. However, by uploading content, you grant toolove.online a limited license to store, process, and serve that content for rendering your active greeting pages. You guarantee that you hold the legal right to upload all images, text, and data, and that it does not infringe on third-party intellectual property rights.

6. Data Retention

Unpaid drafts remaining in local browser cache or in server temporary records are subject to automatic cleanup and deletion after 30 days. Active paid cards will be retained online permanently, subject to standard domain/hosting maintenance constraints, or unless you request manual removal of your account and related records.

7. Prohibited Content

You may not use toolove.online to create, store, or distribute any offensive, defamatory, harassing, hateful, threatening, obscene, sexually explicit, or illegal materials. We reserve the right to review, suspend, or permanently delete any cards or accounts found violating this rule without any warning or refund.

8. Limitation of Liability

toolove.online is provided "as is" and "as available". We do not guarantee uninterrupted, secure, or error-free operations. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, or from unauthorized access to your account.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will become effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised terms.